DBT payments for pensions, scholarships, LPG subsidy, and health benefits may fail due to Aadhaar seeding issues, NPCI mapper inactivity, KYC pending, or bank account errors. In Jharkhand, pension and scholarship payments are routed through NPCI APB and monitored through PFMS (Public Financial Management System).
Main Reasons for DBT Payment Failure
- Aadhaar not linked to bank account
https://resident.uidai.gov.in/bank-mapper - NPCI Aadhaar Payment Bridge (APB) mapper inactive at bank
https://www.npci.org.in/ - Bank account number entered incorrectly in scheme portal
- Name mismatch between Aadhaar and bank account
- eKYC pending on scheme side or bank side
- Account frozen, closed, or dormant
- DBT record not approved by institute/block/district
How to Track DBT Payment Status
- DBT Bharat Portal: https://dbtbharat.gov.in/
- PFMS Payment Status (Scholarship/Pension):
https://pfms.nic.in/Users/LoginDetails/Login.aspx
https://pfms.nic.in/NewDefaultHome.aspx - Check NPCI APB Member Banks List:
https://www.npci.org.in/what-we-do/aeps/live-members
Step-by-Step Fix Process
1. Verify Aadhaar-Bank Seeding
2. If Not Seeded → Link Aadhaar at Bank
- Visit your bank branch with Aadhaar + Passbook
- Request APB Mapping Activation
- Complete Bank eKYC if pending
3. Correct Name Mismatch
- Aadhaar correction (if Aadhaar is wrong):
https://uidai.gov.in/my-aadhaar/update-aadhaar.html - Bank name correction (if bank record is wrong): Visit branch and submit request
4. If Scholarship DBT Failed → Check PFMS & Institute Status
- PFMS status: https://pfms.nic.in/NewDefaultHome.aspx
- If pending at institute, contact your college/school for verification in:
https://ekalyan.cgg.gov.in/jharkhand/studentlogin.do
5. If Pension DBT Failed → Check Block Approval
- Jharkhand pension beneficiary search:
https://sspy.jharkhand.gov.in/beneficiary/search - If pending, visit Block Office or CSC Center
6. If payment deducted but not credited → File grievance
- DBT grievance: https://dbtbharat.gov.in/page/frontcontentview/?id=MTAxMQ==
- Banking grievance (RBI CMS): https://cms.rbi.org.in/
Re-Credit or Re-Initiation Request
Most DBT benefits require you to visit your bank or verifying authority (Block/Institute/Circle office) to request re-initiation if the mapper has been corrected after failure. Always keep the Reference/Transaction ID saved from PFMS or scheme portal.
Offline Support Centers
- CSC Locator: https://locator.csccloud.in/
- Block Level Help: (You will list local block contacts on CSC & Block Contacts page)
- Bank Branch Visit Required for Mapping Fixes
Key Takeaways
- Always check Aadhaar-bank seeding first
- Ensure NPCI APB mapper is active
- Complete KYC/eKYC wherever required
- Use PFMS to track pending DBT payments
- Correct personal details before filing re-credit requests
- Contact local offices if portal status remains pending